“Customer Satisfaction” for Facebook is measured in click-
throughs and sales dollars…not in user complaints. You
and I are not customers to Facebook. We’re the product.
We’re what they’re selling — our eyeballs are being sold
to the advertisers. Their only reason to make you happy
is to ensure you come back (begrudgingly or not). Once
you realize that, their lack of “customer service” isn’t
surprising in the least. So long as you’re not paying for
the service, you’re not a customer. They care very little
about your privacy, your experience, the impact that their
constant site layout changes and privacy policies have on
you, the annoyance if/when they sell your personal data to
mailing lists and spammers — so long as it all suits the
needs of their true customers and doesn’t piss you off
enough that you don’t keep coming back. This is the way
of business…get used to it unless you want to pay for
these things.
- slashdotter commenting on this thread:

DSCI0007.JPG, originally uploaded by mycroftxxx.

Guess I don’t have to mow the lawn today….

Getting old sucks.

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That's what I get for waiting till the last minute. There goes my Sunday.

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Day one of computer forensic training almost down.

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Xmas light were so much fun putting up, it’s a shame not to leave them up all year…

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Oh, look. My friend sent me a cow. And then another cow. And then an olive tree. And then a hay bale. And then 100 Farkle chips. And then a bumper sticker. And then threw a sheep at me. And then fought me on YoVille. And NO AND THEN! NO AND THEN!

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